Shipping Policy

At The Book Lovers Box, we want every order to arrive safely and ready to bring a little joy to your day. We take care when preparing and packaging your items to ensure they reach you in the best possible condition.

Order Processing

All orders are carefully prepared and packaged before being dispatched.

Our estimated processing time is 7, excluding weekends and public holidays.

During busy periods, promotional events or holidays, processing times may be slightly longer.

Shipping Within Australia

We currently offer shipping within Australia.

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Estimated delivery times are:

• Standard Shipping: 7 business days

Please note that delivery times are estimates and may vary depending on your location, postal services and circumstances outside our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Please allow some time for tracking details to become active after dispatch.

Incorrect Shipping Information

Please ensure your shipping address and contact details are correct before completing your purchase.

If you notice an error, please contact us as soon as possible. We will do our best to assist before your order is dispatched.

Delayed or Missing Deliveries

While we do our best to ensure your order arrives on time, occasional shipping delays may occur.

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist with investigating the issue.

Damaged Orders

We take great care when packaging our products. However, if your order arrives damaged, please contact us with your order number and photographs of the item and packaging.

We will work with you to find an appropriate solution in accordance with your rights under Australian Consumer Law.

Contact Us

If you have any questions about shipping or your order, please reach out through our Contact Us page.

Thank you for supporting The Book Lovers Box. We can't wait for your next little bundle of bookish joy to arrive!